Q: What does ALEF offer?
ALEF offers a unique collection of women's everyday casualwear, including cardigans, tunics, chemises, classic wide-leg pants, and Rosaline suits, all designed for comfort and effortless style.
Q: How do I choose the right size?
A: Please check the product details and size information before ordering.
Q: Do your pieces require special care when washing?
Most of our pieces are easy-care and designed for everyday life. We recommend gentle washing and air drying to maintain the fabric’s drape and elegance. Care instructions are included with each product.
Q: Are product photos accurate?
A: We aim to display products as accurately as possible.
Q:Can I modify my order after placing it?
A: Please contact us quickly via /pages/contact us on Social Media and we will assist if possible.
Q: Can I order multiple sizes to choose from?
A: No, ordering multiple sizes or styles for selection is not permitted.
Shipping & Delivery
Q: How long does delivery take?
A: Delivery usually takes 1-6 business days.
Q: Do delivery times include official holidays?
A: No, official holidays are not included.
Returns & Exchanges
Q: Can I inspect my order before accepting it?
A: Yes, while the courier is present.
Q: Is there a fee if I refuse the order?
A: Yes, shipping fees apply as long as you received the correct items
Q: Can I return or exchange after the courier leaves?
A: Yes, within 30 days, as long as the item is unused, in original condition with all tags and accessories. Shipping fees apply.
